{"xsrfToken":"31cbb75d6f8bd3cf3c385e77d1a57d1b4b193582_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to ECN Customer Care","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"TECHNICAL ASSISTANCE","userInitialAnnouncementMessageWiki":"<p>We suggest registering in the area reserved for you on the website <a href=\"http://www.elbocontrolli.it/area-clienti\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">http://www.elbocontrolli.it/area-clienti</a> to obtain free information and services.</p>\n<p>The Technical Assistance Service is guaranteed for all ELBO CONTROLLI NIKKEN products.<br> Specialized staff will respond to the request as quickly as possible.<br> After analyzing the problem and identifying the solution, the intervention can be managed in the following ways:<br> • online solution;<br> • sending of the spare part, accompanied by replacement procedures;<br> • sending the damaged material to ELBO CONTROLLI NIKKEN, for a repair estimate: only after acceptance of the estimate by the customer will the goods be repaired and returned within the timeframe indicated in the estimate;<br> • planning of the intervention at the customer's site within 4 working days.</p>","translations":{"it-IT":{"helpCenterTitle":"Benvenuto nel centro assistenza tecnica ECN","sharedPortalName":"ECN Customer Care","announcementHeader":"ASSISTENZA TECNICA","announcementMessage":"Suggeriamo di registrarvi nell' area a voi riservata del sito web http://www.elbocontrolli.it/area-clienti per ottenere informazioni e servizi gratuiti.\n\nIl Servizio di Assistenza Tecnica è garantito per tutti i prodotti di ELBO CONTROLLI NIKKEN.\nPersonale specializzato risponderà alla richiesta nel minor tempo possibile.\nDopo l’analisi del problema e l’individuazione della soluzione l’intervento potrà essere gestito nei seguenti modi:\n• \tsoluzione online;\n•\tinvio del ricambio, corredato da procedure di sostituzione;\n•\tinvio del materiale danneggiato ad ELBO CONTROLLI NIKKEN, per preventivazione riparazione: solo dopo l’accettazione del preventivo da parte del cliente, si procede alla riparazione e alla riconsegna del bene nella tempistica indicata nel preventivo;\n•\tpianificazione dell’intervento presso la sede del cliente entro 4 giorni lavorativi.","localeDisplayName":"Italian (Italy)"},"en-GB":{"helpCenterTitle":"Welcome to ECN Customer Care","sharedPortalName":"Help Center","announcementHeader":"TECHNICAL ASSISTANCE","announcementMessage":"We suggest registering in the area reserved for you on the website http://www.elbocontrolli.it/area-clienti to obtain free information and services.\n\nThe Technical Assistance Service is guaranteed for all ELBO CONTROLLI NIKKEN products.\nSpecialized staff will respond to the request as quickly as possible.\nAfter analyzing the problem and identifying the solution, the intervention can be managed in the following ways:\n• online solution;\n• sending of the spare part, accompanied by replacement procedures;\n• sending the damaged material to ELBO CONTROLLI NIKKEN, for a repair estimate: only after acceptance of the estimate by the customer will the goods be repaired and returned within the timeframe indicated in the estimate;\n• planning of the intervention at the customer's site within 4 working days.\n","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#86929d","helpCenterTitleColor":"#191717","bannerMediaApiUrl":"https://api.media.atlassian.com/file/402fdb88-7538-4590-8941-1bb1257cba5a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNjlmMjAyNy04NGFlLTRiMDgtYThjMy03Mjg4M2U0NjIxNTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQwMmZkYjg4LTc1MzgtNDU5MC04OTQxLTFiYjEyNTdjYmE1YSI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA4NTQsIm5iZiI6MTczMjE3MDI1NH0.vq5opa9fKYftXtYgxTJPZEVT3A1NSfu0zvdwEhYBXP4&client=169f2027-84ae-4b08-a8c3-72883e462155&height=300&mode=fit","bannerMediaApiFileId":"402fdb88-7538-4590-8941-1bb1257cba5a","useDefaultBanner":false,"isBannerAvailable":true}}

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