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The Technical Assistance Service is guaranteed for all ELBO CONTROLLI NIKKEN products. Specialized staff will respond to the request as quickly as possible. After analyzing the problem and identifying the solution, the intervention can be managed in the following ways: • online solution; • sending of the spare part, accompanied by replacement procedures; • sending the damaged material to ELBO CONTROLLI NIKKEN, for a repair estimate: only after acceptance of the estimate by the customer will the goods be repaired and returned within the timeframe indicated in the estimate; • planning of the intervention at the customer's site within 4 working days.
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Preset, DPF, optical scales and other products
Inviate una richiesta di Assistenza Tecnica utilizzando le opzioni disponibili./ Submit a request for technical assistance using the available options.
TP32, TID, TTS e altri prodotti software AIS
Inviate una richiesta di Assistenza Tecnica legata ai prodotti TP32, TID, TTS, ToolPlus e BisC Manager. / Submit a request for technical assistance related to software TP32, TID or TTS, ToolPlus e BisC Manager.
Malfunzionamenti sul preset? Selezionate questa richiesta di assistenza per poter aprire un Ticket/ Bug on the presetter? Select this support request to open a ticket
Malfunzionamenti su altri prodotti? Selezionate questa richiesta di assistenza per poter aprire un Ticket
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